Return Policy

Return Policy

Effective February 1st 2020

  • Items can be returned for EXCHANGE OR STORE CREDIT ONLY. No refunds. All merchandise for exchange or store credit must be received within 14 business days with a receipt. Anything purchased at a discounted price is final sale and not eligible for return.
  • All items must be returned in their original, unused condition. This includes original tags still attached, clothes unworn & unwashed, smoke, deodorant + perfume free. All items must include original packaging and be in presentable condition to be eligible for exchange or store credit.
  • Gift certificates are non-refundable and non-exchangeable. You cannot purchase a gift certificate with store credit. You cannot purchase another gift certificate with a gift certificate.
  • All store credit purchases are final sale. 

We are unable to offer price adjustments for temporary promotions/discounts. Adjustments cannot be applied retroactively to orders placed before the promotion discount was activated. During promotions, please make sure your discount is applied to the order total prior to completing order.

  • The following items are final sale: 
    • Furniture
    • Paper Products (once opened)
    • Seasonal Items
    • Hats / Hair Accessories
    • Sale Items
    • Food
    • Custom orders
  • Custom orders are excluded from ALL sales/promotions. Minimum order fees and shipping fees may apply to custom order. Half payment is required at time of order.
  • Keep it Local discount 10% off regular priced merchandise.
  • Military discount 10% off with military ID. Regular priced merchandise only.

Thank you! We are grateful for all our wonderful customers and we appreciate your business!